ServicesGoal offers an integrated range of services to support organisations through the full change process. Our dedicated team of experienced trainers, coaches, facilitators and consultants will help develop your in-house knowledge and skills. We offer the following comprehensive range of services:
Advisory ConsultancyGoal can provide highly qualified and experienced commercial consultants, who can assist organisations to identify and develop new business opportunities, bid and begotiate these opportunities, and manage associated procurements and contracts. We can provide highly qualified and experienced change consultants, who are geared to stimulate and shape your change programs and other initiatives. We can assist organisations in achieving their strategic objectives, using an internationally recognised benefits focussed framework, culminating in the identification and definition of implementable programs and projects. We can conduct a comprehensive training needs analysis as the basis for a training program to support your staff's professional development or to fill particular skills gaps. Process ImprovementOur consultants have assisted many Australian and overseas commercial, Government and not-for-profit ogranisations to establish, customise, implement or improve programme and project management methods within their organisation On each engagement, Goal worked alongside our clients to understand the drivers to be addresssed and organisational expectations, and have delivered tailored solutions appropriate to the organisation's culture and project management maturity, with a focus on ensuring skills transfer to enable client self-sufficiency. Where relevant, our Project Solution Suite™ could provide a project management method out of the box, which could be tailored to satisfy your organisation requirements in a cost-effective manner. We would welcome the opportunity to gain a clear understanding of your particular issues and needs. We would develop a proposal detailing our findings, solution options and our recommendation, including costs and timeframes, risks, obligations and most importantly, the benefits to be realised upon successful completion. Maturity AssessmentGoal can undertake a maturity assessment of all levels of an organisation's portfolio, programme and project management methods, with a view to establishing an improvement programme in line with organisational needs. Programme and Project SupportGoal assists our clients to establish or rescue the strategic change programmes and supporting projects required to enable them to achieve their desired objectives and realise business benefits. We can assist in scoping, justifying, starting-up and running programmes and projects. We can also provide coaching and mentoring support to ensure sustainability of competency improvement over time. DevelopmentGoal can customise any of its standard courses to suit organisational needs. We are also able to develop complete courses or modules that address specific knowledge gaps. Our instructional designers will ensure that course materials and delivery approaches are of the highest quality. We can develop standard methods for program and project management, and integrate these with key organisational processes such as risk management and business continuity. Interim ManagementGoal has on staff, or can rapidly source, contract Program Management capability of the highest calibre with decades of experience in the Defence, Public and Private Sectors. Goal offers experienced program and project managers who will not only be engaged in active hands-on delivery roles but will be fully supported by Goal's extensive coaching, mentoring and training capabilities to manage your Strategic Programs. Goal's contract Project Management professionals have decades of hand-on experience and, as a minimum, a sound working knowledge of the PRINCE2® method, the world's leading project management methodology, combined with practical working level experience. All of Goal's Project Managers receive the full support of the Goal coaching and mentoring capability and are either fully accredited PRINCE2® practitioners or are receiving training to take the Foundation and Practitioner level PRINCE2® accreditation examinations. This combined capability provides a significant win/win for the customer and Goal as our staff gain further program experience whilst injecting the worlds leading Program Management practices into your major change initiatives. SupportGoal has experienced contract business analysts for the whole range of tasks that an analyst may perform. This includes the planning and specification of requirements, development of verification and validation processes, and creation of end user training and support materials. Our extensive experience in Integrated Logistics Support can be leveraged to facilitate key elements of ILS including:
For example, we can facilitate or provide for the ILS needs of an SME that, for sound operational reasons, does not wish to establish or maintain an in-house ILS capability to respond to Defence or other large tenders or contracts that require expertise in this discipline. Goal can provide consultants or advice to ensure your tender responses or contract deliverables meet requirements. We can then facilitate, through our extensive industry contacts and affiliates, the resources you need to create these deliverables. Goal's extensive business development capability is available to provide a surge capability when responding to large Defence, public or private sector tenders. Not only are Goal staff fully supported by our coaching and mentoring processes during assignments, Goal can provide coaching, mentoring and interim management to your organisation at any level. Goal supports and develops your staff and fills skill gaps with experienced professionals, thereby helping to take the strain off your limited resources. Asset ManagementAs a business owner or operator do you really know or understand the total cost of ownership of the new asset you are about to invest in or already use? An asset management strategy will empower your business with information that will allow you to confidently project forward earnings and expenditure based upon the usage of that asset. Armed with this information you are in a possition to drive the changes to your business unit. In this period of shrinking budgets and greater scrutiny from boards and stakeholders, the emphasis on fiscal prudence has never before been under greater scrutiny. Accordingly strategic, intelligent and fiscally responsible investments in capital assets need to be undertaken that address the longer term cost of the investment against the return. To ensure you achieve this goal, a tailored and robust asset management strategy will provide stakeholders the information required to make an informed decision on the value of the asset to be inducted on your asset register. Understanding how your asset is to be utilised provides information that will enable you to plan such activities as maintenance down times and their durations and the associated activities that can be utilised during this period. This can inform actions such as, investing in your workfoce through up-skilling or planning annual leave cycles. Through understanding what drives these activities you are in a position to forecast business expenditure for the life of the asset whilst optimising your return on investment. For unplanned activities, through intelligent forecasting you will be in a position to minimise the unplanned activities, this may be through holding spares or entering into service level agreeements with support agencies. This thinking will build stronger bonds between you and your suppliers as the reliability of supply and demand is established and strengthened. Through the asset management strategy you will be better placed to understand where your asset is in its life cycle, allowing you to forecast for either an upgrade of the asset or its replacement. Asset management principles are based upon sound engineering and process disciplines used today across many government and infrastructure utilities. The key to a sound asset management strategy is to ensure to tailor it to your environment. Fundamental to this is always to plan, do, check and act. |